Terms of Service

Shipping:

We ship to confirmed addresses only via USPS Priority mail or FedEx.
Shipping within the USA is FREE fully tracked, insured, and signature required.
Make sure the address is filled up correctly. Please double check.
It takes approximately 10-15 business days to make the ring and 2-3 days to ship it out excluding weekends and public holidays.

International shipping:

We are not responsible for any import duties/fees and/or taxes. Please check with your local customs house for import rules
and regulations.
Shipping to most countries is $39.95 via USPS or FedEx.

Refunds and Exchanges:

We offer a 7 day 100% money-back guarantee on all purchases.
You will have 7 days from the time you sign for your package to review your purchase and return it, or exchange it
if you so desire. You must return the item in its original, unused condition with all its included tags and documents.
You must obtain approval to ship your item back.
You will be responsible for the cost of shipping the item back. We cannot assume any responsibility for any item not returned
to us in this manner. We cannot be responsible for loss or damage of return shipments.
There will be 30% restocking fee on all custom orders.
Address for Returns:
Vinsiena Designs
643 S.Olive St. # 515
Los Angeles, CA 90014

We offer 1 Year Warranty Against Manufacturing Defects. Also, we offer FREE resiszing and polishing.
We will replace any accent stones that come out, and cover the cost of any repairs that are needed.
You will be responsible for the cost of shipping your jewelry one way and we will pay for the shipping of your item back to you.
There is no warranty for center stones. If you want your center stone and piece covered against loss, damage, or theft etc,
you can insure your piece through your Homeowner's Insurance Policy or obtain any other appropriate Jewelry Insurance Policy